Ross Markle serves as a Senior Research and Assessment Director for the Higher Education Division at Educational Testing Service. In his role, he supports ETS' thought leadership efforts in higher education by collaborating with operational and research areas, as well as the higher education community. Ross also works directly with colleges and universities to promote the effective use of assessments and data in student success efforts, particularly with traditionally underserved populations. He has also worked in ETS' Research and Development Division, focusing on the assessment of noncognitive and 21st century skills, student success, and student learning outcomes assessment in higher education. Prior to joining ETS' Higher Education Division, Ross obtained his Ph.D. in Assessment & Measurement Psychology from James Madison University, and also served as the Director of Co-curricular Assessment and Research at Northern Kentucky University.