The speaker has more than 16 years progressive experience in helping improve the quality of higher learning in academia, industry and government by providing leadership for institutional research, outcomes assessment and accreditation. She had previously served as the Associate Dean for Student Learning in a community college. She is currently the Director of Institutional Research and Assessment and an Associate Professor of Research at Concordia University Chicago. She teaches graduate level research courses and supervises doctoral students. Also, she serves as a Peer Corps Reviewer for the Higher Learning Commission (HLC)