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Wednesday, June 6 • 3:00pm - 4:00pm
What's Really Going On? A Practical Model for Using Perception Data for Continuous Improvement

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Do you collect perception survey data on a regular basis in the name of assessment, but find it difficult to translate into actionable improvement? Do you ever wonder why participants answer the way they do? Do you wish you had stronger evidence to demonstrate how you achieve meaningful gains in institutional effectiveness? Well we did, too! In this session, participants will experience first-hand how the Ferris State University College of Pharmacy is using an easy mixed methods approach to improve the faculty experience and develop a sustainable culture of assessment. Annual perception survey data provides the starting point, coupled with a routine Town Hall series that dives deep to answer the all important question - What's really going on and how can we make it better? Participants will gain practical steps for implementing this scalable model for quality improvement in any setting. Presenters will share successes and challenges of the model and the audience will experience a live run of the model through participation in a mock perception survey and Town Hall session that is sure to be informative and entertaining. We are using the model to create meaningful change in multiple areas of our college and you can too!

Wednesday June 6, 2018 3:00pm - 4:00pm MDT